FAQ

Hikari no Yami is a fashion brand that blends avant-garde design with sustainable, deconstructed aesthetics. Our collections explore philosophical themes and are crafted to make a bold statement in everyday wear.

We are based in NYC and Tokyo and ship our products worldwide to customers who share our love for innovative, thoughtful fashion.

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Browse our website, select your preferred items and sizes, and add them to your bag. Once you're ready, proceed to checkout, fill in your details, and complete the order.

Orders cannot be modified once placed. However, you may cancel your order within 1–2 hours of placing it by contacting info@hikarinoyami.com. After that window, cancellations are not guaranteed due to processing times.

We accept major credit cards (Visa, Mastercard, American Express), as well as PayPal and other secure payment options available at checkout.

Yes — digital gift cards can be purchased directly from our website in various denominations.

We offer worldwide shipping. Please see our Shipping Policy for country-specific information and delivery estimates.

Shipping costs are calculated based on your location and the shipping method chosen. Rates are displayed at checkout before you finalize your order.

Domestic orders typically take 7–14 business days. International delivery times vary but usually range from 14–21 business days.

International customers may be subject to customs fees, duties, and taxes, which are the responsibility of the recipient.

Once your order ships, you'll receive an email with tracking information. Please allow up to 48 hours for tracking to update.

We accept returns on unworn, unwashed items within 30 days of purchase. Items must be in original condition with tags attached. See our Return Policy for full details.

Email info@hikarinoyami.com with your order number and reason for the return. We will provide instructions on how to send the item back.

Return shipping fees are the responsibility of the customer, unless the item is defective or incorrect. In those cases we provide a prepaid shipping label.

Once we receive and inspect your return, your refund will be processed within 7–14 business days to the original payment method.

Items marked 'Final Sale' are not eligible for return or exchange.

Each product references our Size Guide. If you're between sizes or need additional assistance, please reach out.

Yes — most pieces are designed with a unisex fit, intended to be versatile and accessible to all individuals.

Absolutely. We prioritize eco-friendly materials and processes in our production to align with our commitment to sustainability and responsible fashion.

Care instructions are listed on each product page. Following them helps maintain the quality and longevity of your piece.

No — you can check out as a guest. Creating an account saves your details for faster checkout and gives you access to your order history.

Click 'Forgot Password?' on the login page and you'll receive an email to reset your password.

Reach out to info@hikarinoyami.com. Our team is here to help with any questions about orders, products, or general inquiries.